The churn signal is usually sitting in your customer conversations.
The most expensive customer is the one you have to win back.
Here's the part most sales and customer service teams miss: the warning sign was usually sitting right there in your customer conversations.
Customers who stay spend more over time. When you can see churn risk as it builds, you can work proactively, turning everyday calls into stronger relationships and higher lifetime value. We help you uncover the hidden reasons a customer might be slipping away, with the context you need to keep them.
In this session, we show you how to open the black box of sales. We'll show you the signals to look out for, how you can analyze your customer calls in real-time, the handful of parameters that move churn the most, and how you can act on them.
At Agaton, we have analysed millions of customer conversations. Voice carries signals that transcripts leave out, and those signals help us predict what happens next. You can for example flag exactly who to call back, understand why more customers are leaving this week compared to the previous, and hand your win-back team the full history instead of a cold start.Save your spot →
Your host.
Your expert forward deployed engineer who's helped our customers find missing churn signals.
We hear thousands of calls a week. We built this webinar around what they taught us.
At Agaton, we're focused on solving one of the biggest gaps in business today: helping companies understand their sales as well as they understand everything else.
Our ambition is simple — to bring sophistication to sales.
Sales is one of the oldest professions in the world, and one of the least developed. Medicine built rigorous training and peer review. Law built certification and oversight. Sports became a science. But sales? It stayed a black box. Everyone knew it worked. No one really knew how.
We change that. We analyze what is said and how it's said in customer conversations, turning it into intelligence that helps companies understand what drives conversions, identify buying signals, and make better decisions.
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